Visitor
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1 Message
Requesting Assistance with Account Cancellation
I would like to cancel my service. Please reach out so I can provide my account details privately.
Visitor
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1 Message
I would like to cancel my service. Please reach out so I can provide my account details privately.
EG
Expert
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115.5K Messages
9 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinitySara
Official Employee
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2.2K Messages
8 hours ago
Hello, @user_c6khgh! We can certainly help :) And I see the DMs you sent. Please just note that sending unsolicited private messages to myself or any other user is a direct violation of our Forums guidelines. You must first create your own public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. This is just a heads up for future reference, and I look forward to assisting you further. We'll reply to you directly momentarily.
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