request

I am trying to set up a smart home camera that only works on a 2.4 GHz frequency. Can you help me split my wifi bands, separate the 2.4 GHz and 5 GHz SSIDs

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XfinityJosephA

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2.3K Messages

5 hours ago

user_2wxykq you will need to use the Xfinity app to split the bands. Do you have the app?

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user_2wxykq

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@XfinityJosephA I do. but I can't find how to do it there. can you please help me with that?

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5 hours ago

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user_2wxykq sure thing 👍Once the app is open select "Wi-Fi" at the bottom. Then go to "Wi-Fi Details." From here select "Edit Wi-Fi Settings." You will see an option on this screen to split bands. If you split the bands there's a good chance, you'll need to connect all your devices to a wireless network again.

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4 hours ago

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XfinityJosephA

user_2wxykq

XfinityJosephA

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