Visitor
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1 Message
request to update work order [Edited]
There is a sprinkler.
There is a private electric line underground that comes into play.
I want to be on premise when the work is being done.
Visitor
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1 Message
There is a sprinkler.
There is a private electric line underground that comes into play.
I want to be on premise when the work is being done.
EG
Expert
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111.5K Messages
4 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityQuemekia
Official Employee
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284 Messages
4 days ago
Hello @user_mjgcfp thanks you for reaching out to our Xfinity Community Forum to update your service order. I hope you'e having a great day and the weather is treating you well.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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