Visitor

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1 Message

10/01/2026 1:50 AM

Request to cancel home internet service

Hi, I'd like to cancel my Xfinity Internet service. Could Xfinity Support please help me through direct message? Thanks.

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Official Employee

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3.2K Messages

50 minutes ago

@user_1wsgtf Hello, and thank you for reaching out through our Xfinity Community Forums. I’m sorry to hear you're looking to disconnect your service, but you've come to the right place for help. I see you've also sent us a private message, and I'll be following up with you there shortly.

For future reference, please start with a public post before sending a private message. Once a verified Xfinity employee requests one, you're welcome to send a direct message, so we can assist securely. We appreciate you reaching out and look forward to helping you with your request.

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