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Visitor

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3 Messages

Friday, May 16th, 2025 10:34 PM

request for website enhancement

I'm sorry if this has been mentioned before - I searched and found nothing that matched.  When logging into the xfinity website my pet peeve is irritated again and again.  I put in my username and am taken to a page to enter my password and there is no reason I'd type in any other field than the password, but it's not in focus so when I type nothing happens, I need to click on it first.  Why - there is no reason for it?  I'm a web developer so know this is an extremely simple thing to fix and, yeah, a pet peeve as I said but so irritating.  Please correct that in interest of a better UI experience.  

Official Employee

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156 Messages

1 day ago

Hello @user_fr09et. Thank you for taking the time to post on our Community Forum. I understand the frustration with having to click on that password box. I will pass along your feedback to our technical team. We would love to keep everything easy and simple for your log in process. 

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