Request for Underground Internet Service Installation – New Construction

Hello,

I am currently a customer and have Xfinity internet services on another address, the idea will be to move my service to this new address and I need to request information regarding Xfinity Internet service for a newly constructed home.

The property is located at:
[Edited: "Personal Information"]

The neighborhood has underground utilities, and I would like to understand the process and requirements for installing the underground service connection from the Xfinity network to my home.

Could you please advise on the following?

 ● Whether the address is currently serviceable.
 ● Whether an underground construction request is required.
 ● Any conduit specifications or site requirements that my builder should provide.
 ● Whether a site survey is needed.
 ● Any documentation required before scheduling service.
 ● The expected timeline for construction and installation.

The home is expected to be ready for service on or around August 2026.

Please let me know the next steps or if this request should be forwarded to your construction or serviceability team.

Thank you for your assistance.

Best regards,

Agustin [Edited: "Personal Information"]

[Edited: "Personal Information"]

[Edited: "Personal Information"]