edussold's profile

New Poster

 • 

1 Message

Saturday, January 30th, 2021

Closed

Request for Serviceability at New Address

Hello reader,

I'm moving into a new home soon and was trying to find where I can put in a request for serviceability as the new location does not currently have xfinity but homes in nearby neighborhoods do.  Is their a form I need to fill out somewhere or do I need to call customer service?

 

Thank you,

E.D.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Oldest First
Selected Oldest First

Gold Problem Solver

 • 

25.9K Messages

5 years ago

It’s been escalated to an Official Employee to help with setting up a site survey. The survey lets you know the costs involved and if it’s possible or not

Gold Problem Solver

 • 

3.3K Messages

5 years ago

Hi, edussold. Congrats on the new home you're moving into and thank you for posting here for support! We would be happy to open a serviceability request for you. To get started, please send me a PM with your first and last name. 

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Thanks! Talk to you soon.

forum icon

New to the Community?

Start Here