edussold's profile

New Poster

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1 Message

Saturday, January 30th, 2021 6:00 AM

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Request for Serviceability at New Address

Hello reader,

I'm moving into a new home soon and was trying to find where I can put in a request for serviceability as the new location does not currently have xfinity but homes in nearby neighborhoods do.  Is their a form I need to fill out somewhere or do I need to call customer service?

 

Thank you,

E.D.

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Gold Problem Solver

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25.9K Messages

4 years ago

It’s been escalated to an Official Employee to help with setting up a site survey. The survey lets you know the costs involved and if it’s possible or not

Gold Problem Solver

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3.3K Messages

4 years ago

Hi, edussold. Congrats on the new home you're moving into and thank you for posting here for support! We would be happy to open a serviceability request for you. To get started, please send me a PM with your first and last name. 

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Thanks! Talk to you soon.

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