U

Visitor

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3 Messages

Friday, May 12th, 2023 12:31 AM

Closed

Request for Serviceability at New Address my house is the blue dot

My house is the blue dot across the street. New homes were built since first tickets was entered from 2020. Now 2023 it has changed and you guys service my area.. 
[Image removed: "Personal Information:]

Official Employee

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1.1K Messages

2 years ago

Hello @user_96d7d2, thanks for reaching out for help with a serviceability ticket. This is definitely something out team can help with! To get started, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address.

 

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "direct messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

Please let me know if you have any questions or run into any problems. 

1 Message

2 years ago

Mamie Strobhart 1344 blue birch circle Stone Mountain Ga 30083 make an appointment for this address 

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