Visitor
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1 Message
Request for Replacement of Expired Refund Debit Card
Dear Customer Service Team,
I am currently an Xfinity/Comcast customer. I previously received a debit card in the amount of $93 as a refund for returned equipment; however, I was unable to use the card before it expired.
I am writing to kindly request a replacement for the expired refund debit card. For your reference, I have attached a copy of the expired card to this email.
My account details are provided below for verification purposes:
[Edited: Personal Information]
Please let me know if any additional information or documentation is required to process this request. I appreciate your assistance and look forward to your response.
Thank you for your time and support.
Sincerely,
[Edited: Personal Inforomation]
XfinityAlfonso
Official Employee
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2.3K Messages
2 hours ago
Good evening user_o3h4s3 thank you so much for taking the time to reach out here via our Xfinity Forums! Being charged twice for the same work does sound very frustrating, and we're happy to help resolve this issue for you! 😀
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
You can also use our direct messaging link here once signed in: https://forums.xfinity.com/direct-messaging
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