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Friday, August 25th, 2023 4:48 AM

Closed

Request for line crew to move cable line from the street

I recently completed some home construction projects, and my coaxial line from the street needs to be moved. I need to move the entire line - where it connects to the street, and where it enters my house. How do I schedule a crew for this?

Official Employee

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3.4K Messages

2 years ago

Thank you for reaching out @gingeneer. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

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