NT2's profile

New Poster

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1 Message

Thu, Feb 18, 2021 3:00 PM

Request for Credit Due to Outage

Hi, I would like to request a credit for service outage due to the winter storm in Texas. I did not have cable or internet. Thank you.

Responses

ComcastBianca

Official Employee

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65 Messages

2 m ago

Hi, @NT2! I hope you're staying safe out there. You've reached the right team to assist with the credit for the service interruption you experienced. Please send us a private message so we can assist. To send a private message, please click my name "ComcastBianca" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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