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user_hclynp
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Sunday, September 7th, 2025

Request for Cancellation of Xfinity Internet Connection – Effective September 30

Dear Xfinity Support,I would like to request the cancellation of my Xfinity Internet connection effective September 30, 2025. Please confirm the disconnection date and ensure that I do not incur any charges beyond this date.Kindly provide me with a confirmation of the cancellation along with details of any final bill or equipment return process, if applicable.

Thank you for your assistance.

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Updated 

7 days ago

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EG

Expert

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113.3K Messages

8 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityAmandaB

Official Employee

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2.6K Messages

7 days ago

 

user_hclynp We are sorry to see you are leaving, but we can help get that disconnect set up for you. We would need more information and to speak with you in private to get your details and go over the final details. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

 

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