U

Monday, November 25th, 2024 1:23 AM

Request for Assistance with Routing Issues

I am experiencing persistent connectivity problems when attempting to reach the IP address [Edited: Personal Information]. A traceroute conducted via PingPlotter indicates significant packet loss and high latency across several hops in the route. Below are the problematic IPs and hostnames:

[Edited: "Personal Information"]

The primary concerns seem to involve issues with upstream connectivity. I kindly ask for your assistance in investigating and escalating this matter to the relevant providers to ensure a resolution.


Thank you for your attention to this issue.

Official Employee

 • 

1.6K Messages

5 months ago

Good evening user_6rlq59 thank you so much for taking the time to reach us regarding these intermittent connection issues. Is this issue occurring when working, or streaming/online gaming? 

 

forum icon

New to the Community?

Start Here