Fri, Feb 19, 2021 7:00 AM
How do I get a credit for my outage this week due to the winter storm?
2 m ago
To qualify for this adjustment please log into either our awesome website https://comca.st/2NiFvkR or our award-winning Xfinity App. Here is a link in case you need to download it.
With these two wonderful self-service option you can be able to tell us about the experience in the Xfinity Status Center. clicks the link, "Tell us more about your experience."
A form will launch
You will then be able to review your submission and can add the adjustment to your account. My Account will reject the credit request if the customer:
Please let us know if you have any questions about this process. We are always happy to help