To qualify for this adjustment please log into either our awesome website https://comca.st/2NiFvkR or our award-winning Xfinity App. Here is a link in case you need to download it.
With these two wonderful self-service option you can be able to tell us about the experience in the Xfinity Status Center. clicks the link, "Tell us more about your experience."
A form will launch
You will then be able to review your submission and can add the adjustment to your account. My Account will reject the credit request if the customer:
Is still experiencing the outage
Entered an incorrect outage date, or
Already received the maximum amount of credit we can provide through the trial
Please let us know if you have any questions about this process. We are always happy to help
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
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daniel_garcia_
New Poster
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1 Message
2 m ago
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ComcastThomasF
Official Employee
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116 Messages
2 m ago
To qualify for this adjustment please log into either our awesome website https://comca.st/2NiFvkR or our award-winning Xfinity App. Here is a link in case you need to download it.
https://comca.st/3k9w6Ij
With these two wonderful self-service option you can be able to tell us about the experience in the Xfinity Status Center. clicks the link, "Tell us more about your experience."
A form will launch
You will then be able to review your submission and can add the adjustment to your account. My Account will reject the credit request if the customer:
Please let us know if you have any questions about this process. We are always happy to help
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
0
0