gwnga's profile

Regular Visitor


3 Messages

Sun, Nov 22, 2020 10:00 AM

Request 4K box

I would like to exchange a XiD-1 box for a XG1v4 so I can have 4K programming on two TVs. I can't find a way to do it online or with the chat assistant. Is there a agent monitor this forum that can assist?



Official Employee


2.9K Messages

7 m ago

Greetings, @gwnga! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! We certainly understand wanting to take full potential of your TV. We would like to make sure we get the XG1v4 out to you. Can you please send me a PM with your first and last name so I may further assist you?


To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

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