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user_9s6ls7
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Friday, May 29th, 2026 4:44 PM

Representative

Lied to for 2 days spent 15 plus hours on phone and they say we can only give you 20 for all the issue and lying really come on. I will never use them again

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9 hours ago

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XfinityMartyR

Official Employee

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3.3K Messages

15 hours ago

user_9s6ls7 We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. Please provide a summary of your issue, so the Community can have an understanding of your concerns. 

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user_9s6ls7

Visitor

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2 Messages

Well I just spent 12 hours with my phone with your customer service and issue has gotten worse was sent to a store and issue got worse 

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9 hours ago

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XfinityMartyR

Official Employee

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3.3K Messages

 

user_9s6ls7 I'm sorry to hear that you haven't been able to obtain the proper support for your issue so far. Your concerns are important to us, and the Community. We're here to help! Could you please share more details about the challenges you're facing? This will help us all understand your situation better.

 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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9 hours ago

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