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user_cfwr6k
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Visitor

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Thursday, November 20th, 2025 3:20 PM

Reporting wreckless Xfinity vehicle driver for unsafe driving practices.

I would like to report an unsafe driver of one of your company vehicles, I have the incident details, what is the best contact address for reporting this incident to ensure this employee is reprimanded.?

I can be reached at [Edited: "Personal Information"], my name is [Edited: "Personal Information"]. I have a photo of the truck with license plate and would like to share details of the incident.

Please respond to this attempt to report this incident, thank you for your assistance. 

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5 hours ago

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XfinityRoberto

Official Employee

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2.1K Messages

7 hours ago

Hi there, I hope your day is going well. Thank you so much for reaching out to us regarding the driver. I am sorry to hear about this. 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

Let me know if you have any questions.

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