Visitor
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1 Message
Reporting inappropriate behavior
Hello, I would like to make you aware of an Comcast installer in Spokane Washington and what he's been posting online. He recently commented on a news article on Facebook celebrating a brutal attack done to an innocent person just for being transgender. I believe that this behavior shouldn't represent your company and I hope this will let you know that you are potentially putting your transgender customers in harms way if he were ever assigned to a trans person's home. I have screenshots of his comment and of the news article if you would like to see them. Thank you.
XfinityVianney
Official Employee
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2.4K Messages
2 hours ago
Thank you for reaching out. I ask that you reach out privately, so we can cover the details further. I appreciate you bringing this to our attention. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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