Hello user_kufrdn! Thanks for reaching out on our XFINITY Community Forum. Rest assured, you have reached the right team to assist you with this matter. Please send our team a direct message with your full name and address. To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon click the "New message" (pencil and paper) icon then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
The concern is not "Community Center / Guidelines" related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Accepted Solution
XfinityNatalie
Official Employee
•
171 Messages
18 hours ago
Hello user_kufrdn! Thanks for reaching out on our XFINITY Community Forum. Rest assured, you have reached the right team to assist you with this matter. Please send our team a direct message with your full name and address.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon click the "New message" (pencil and paper) icon then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
0
0
EG
Expert
•
111.7K Messages
18 hours ago
The concern is not "Community Center / Guidelines" related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
(edited)
0
0