Visitor
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4 Messages
Report to make
This is the most disrespected I’ve felt in my life. Horrible service. Your chat support agent Carol, lied that there’s no chat ID after I let them know I’m filing a complaint for their horrible service.
Visitor
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4 Messages
This is the most disrespected I’ve felt in my life. Horrible service. Your chat support agent Carol, lied that there’s no chat ID after I let them know I’m filing a complaint for their horrible service.
XfinityDena
Official Employee
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4.3K Messages
9 hours ago
@user_2fe756
Thank you for taking the time out of your day to bring your experience to our attention. You should most definitely never feel that you were mistreated or disrespected. Per our chat the experience you had has been reported. We would be happy to complete assisting you further with your account in our direct messages.
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EG
Expert
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118.2K Messages
3 hours ago
@user_2fe756 @XfinityDena
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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