Thanks for dropping by our community forums, user_hioiyr! We appreciate you taking the time to bring this low-hanging line to our attention. Please send a direct message our way with your full name, name on the account (if different), and service address, and we'll work towards getting the line secured!
To send a direct message, please click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
XfinitySean
Official Employee
•
530 Messages
2 hours ago
Thanks for dropping by our community forums, user_hioiyr! We appreciate you taking the time to bring this low-hanging line to our attention. Please send a direct message our way with your full name, name on the account (if different), and service address, and we'll work towards getting the line secured!
To send a direct message, please click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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