Report down Xfinity cable

user_4a9mkl Welcome to our community forum! Thank you for letting us know that the cable supplying service to your home was run over, and I'm sorry for the inconvenience this has caused. I want to make sure you're taking advantage of all the awesome features available to you. With Xfinity, you have access to millions of free hotspots across the footprint so you can stay connected while we work on resolving this. You can easily locate them using the Xfinity App. I use them to save my mobile data while I'm out and about. They're super convenient and easy to use!

I'd like to keep an eye on this to ensure it's taken care of. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address so I can find the account and help.