Report down wire

Hi,

There are Comcast wires on the ground in front of 2511 Alta Vista Drive, Brookhaven, GA, 30319, can you please come help remove them. There was a previous line down and what remains seems to be the garbage wires that where never removed.

Thanks

James

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XfinityThomasB

Official Employee

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2.2K Messages

3 days ago

user_mxi4yq

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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user_mxi4yq

Visitor

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2 Messages

where is the direct message icon? I don't see it, can you send a link please and image of the icon.

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3 days ago

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XfinityThomasB

Official Employee

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2.2K Messages

user_mxi4yq Since this was your first post, you might need to sign out and then back in to see it. The Direct Message icon will be a square chat icon in the upper right corner of your screen next to the bell icon. Appreciate you hanging in here with through this process.

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3 days ago

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Customer Service

user_mxi4yq

Report down wire

XfinityThomasB

user_mxi4yq

XfinityThomasB

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