Report damage to equipment outdoors

Question

The following is damage to Xfinity equipment in my neighborhood. Unfortunately, the last post on this forum with a somewhat valid response by an official employee is no longer valid. If you try to reach someone via the chat service (which is completely utterly useless unless you fall in one of the categories offered).

XfinityEmilyB · Answer

user_klyvy9 Welcome to our community forum! Thank you for bringing this damaged pedestal to our attention so we can open a ticket to have it repaired. Please send a direct message to Xfinity Support by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address in the body of the message so I can find your account and get started on a resolution.

Customer Service

user_klyvy9

Report damage to equipment outdoors

XfinityEmilyB

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