Hello @user_0allm5, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Try texting "Outage" to 266278, and it should scan if there are any interruptions in the area and run through troubleshooting steps with you. Let us know if that helps.
XfinityChelseaB
Official Employee
•
2.2K Messages
5 hours ago
Hello @user_0allm5, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Try texting "Outage" to 266278, and it should scan if there are any interruptions in the area and run through troubleshooting steps with you. Let us know if that helps.
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