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Tuesday, January 27th, 2026 2:41 AM
We don’t have service
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Official Employee
1.3K Messages
14 hours ago
Hello user_gaalp2 we appreciate you reaching out. Sorry to hear you are out of service currently. The following article provides steps to check for service interruptions already being reported in the area and you can sign up for updates as well.
https://www.xfinity.com/support/articles/check-service-outage
If you are not seeing one reported there we'd be happy to check the account for anything else that may be causing the service to go down.
XfinityMatthew
Official Employee
•
1.3K Messages
14 hours ago
Hello user_gaalp2 we appreciate you reaching out. Sorry to hear you are out of service currently. The following article provides steps to check for service interruptions already being reported in the area and you can sign up for updates as well.
https://www.xfinity.com/support/articles/check-service-outage
If you are not seeing one reported there we'd be happy to check the account for anything else that may be causing the service to go down.
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