Visitor
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4 Messages
Replacing my xg1v4
I have a 4K TV and my own router. My current XG1v4 coax box is failing and dropping the picture. I need an exact replacement XG1v4 shipped from the warehouse. Can anyone help?
Visitor
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4 Messages
I have a 4K TV and my own router. My current XG1v4 coax box is failing and dropping the picture. I need an exact replacement XG1v4 shipped from the warehouse. Can anyone help?
EG
Expert
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118.3K Messages
5 hours ago
The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAldrik
Official Employee
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2.6K Messages
5 hours ago
Thanks for reaching out @keithstone99. I can understand wanting the same model replaced, especially since you have a 4K TV. Are you seeing this issue on multiple channels? Does it happen during commercial breaks too?
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