Visitor
•
1 Message
Replacing damaged green telecommunications cover
The green covering for the cable connection in my yard was damaged and I need a replacement.
What steps do I need to take?
.thanks!
Visitor
•
1 Message
The green covering for the cable connection in my yard was damaged and I need a replacement.
What steps do I need to take?
.thanks!
XfinityRichard
Official Employee
•
3.8K Messages
1 hour ago
Good morning, @user_0d2n3s ! Thank you for letting us know about the damaged green cable cover. We can help get this addressed. Please send us a Direct Message with your full first and last name and complete service address so we can take a closer look.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
You must use the primary Xfinity ID
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