Visitor

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2 Messages

11/10/2026 4:30 PM

Replacing comcast housing cable outdoor box

The cable tech broke the closing on the outside electrical box attached to the house. It needs replacement. Wiring exposed to elements.

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Official Employee

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2.9K Messages

1 day ago

@user_x4z7k9 Thanks for letting us know about the needed repairs. Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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