Visitor

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1 Message

Friday, May 29th, 2026 9:20 PM

Replacement ticket

I was told to send a message to open a replacement ticket to be able to get a new refund card as I didn't know that the card had an expiration date

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Selected Oldest First

Official Employee

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3.9K Messages

12 hours ago

Hi there, @ygr! I hope you are having a fabulous Friday! Our refund team can get the card reissued so you can use it. To speak with that team please visit our refund website, https://www.xfinityrefunds.com. There is a Need Help? Chat with us! button on the lower right of the page. Please let me know if you have any further concerns or if things are good after you speak with them. 

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