Greetings, @user_ac53ed! Not to worry, we got you covered! You can head into your local Xfinity Service Center and ask for a new remote and one will be provided to you. This link will take you to our locations web page. If you scroll all the way to the bottom you will get a list of all the states where you can find our Service Centers, click on your state, and you will be given a list of cities, and so on until you've located the Service Center that is closest to you. Once you select the Service Center that is closest to you, you will be given an overview of the Center and will be provided with an option to set up an appointment! Setting up the appointment will ensure that you don't have to wait in line when you go pick up your remote thus making this whole process as quick and effecient as possible.
Please let me know if you run into any issues accessing the link! I appreciate your time, and thank you for reaching out on the Forum!
CCLuis
Problem Solver
•
493 Messages
3 years ago
Greetings, @user_ac53ed! Not to worry, we got you covered! You can head into your local Xfinity Service Center and ask for a new remote and one will be provided to you. This link will take you to our locations web page. If you scroll all the way to the bottom you will get a list of all the states where you can find our Service Centers, click on your state, and you will be given a list of cities, and so on until you've located the Service Center that is closest to you. Once you select the Service Center that is closest to you, you will be given an overview of the Center and will be provided with an option to set up an appointment! Setting up the appointment will ensure that you don't have to wait in line when you go pick up your remote thus making this whole process as quick and effecient as possible.
Please let me know if you run into any issues accessing the link! I appreciate your time, and thank you for reaching out on the Forum!
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