Hello @user_r4b4w1. Thank you for reaching out on our Community Forum. I know how frustrating it is when your phone is not working. I would love to help you get this resolved. Please send us a direct message with your full name and address so that we can assist you with this.
XfinityAbby
Official Employee
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128 Messages
9 days ago
Hello @user_r4b4w1. Thank you for reaching out on our Community Forum. I know how frustrating it is when your phone is not working. I would love to help you get this resolved. Please send us a direct message with your full name and address so that we can assist you with this.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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EG
Expert
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110.2K Messages
8 days ago
The concern is not "Community Center" help related............ Topic moved here to the proper help section.
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