Visitor

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1 Message

Saturday, July 11th, 2026 11:29 PM

Replacement for now internet damaged equipment

Hi, now equipment deliver in rain & it completely got soaked in rain. I need either replacement or refund 

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Expert

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119.2K Messages

14 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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293 Messages

13 hours ago

@user_4csdtz Thank you for reaching out to us here on Forums, Sadden to hear mother nature caused your equipment to be soaked, could you tell me what kind of equipment this was? 

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