Frequent Visitor
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8 Messages
Replacement $180 Virtual Prepaid Card
I received an email that Xfinity replaced my expired $180 prepaid MasterCard with a new virtual card and an activation code. The message has no "click below" link to activate the card.
XfinityJamesC
Official Employee
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2.7K Messages
3 hours ago
Greetings, @Lutefisker! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about your virtual prepaid card. You have definitely come to the right place for assistance.
We may just need to have the confirmation email resent to you. Does your email have a toll-free number where you can call for assistance with the card, or does it just direct you to our standard support line?
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