Contributor
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25 Messages
Replace modem
I have finally had with the current modem is now just over a year old which is about the useful life of the cheap hardware Xfinity uses. How do I set up an appoint to exchange the modem? I am having far too many internet drops again, it is real pain dropping internet for Teams calls. The Xfinity stores always want you having an appointment to walk in.
CCJodie
Problem Solver
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1.3K Messages
2 years ago
@jb_c Hi there, we can help with a possible modem swap. Before we do, what kind of troubleshooting steps have you taken so far?
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EG
Expert
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110K Messages
2 years ago
The concern is not "accessibility / disability" help related................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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