U

Visitor

 • 

1 Message

Monday, April 24th, 2023 11:06 PM

Closed

Replace Green Utility Box

Our neighbor’s plow service took out our curbside utility box. It’s been pierced and twisted so it looks like a replacement will be required. Also need to know if there will be a cost associated so we can advise the company. 

Official Employee

 • 

1K Messages

2 years ago

Hey there, I am so sorry to hear this happened to you. There is no cost for us to repair that but I appreciate you letting us know! Please send a DM to XFINITY SUPPORT with your name and address so that we can get the ball rolling here for you.

Visitor

 • 

1 Message

2 years ago

we have a green utility box that was knocked over. 

Official Employee

 • 

232 Messages

Hello, @user_bb6bd8. We would be happy to help get that fixed up for you. 

Could you please send our team a direct message with your full name and full address?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
 - An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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