Welcome to our Community Forum, @user_394023 and thank you for moving the post here so it gets more exposure, @EG! We are a team of billing experts so you've reached the perfect place to get help finding a new promotion :). I'll continue helping you via Direct Message.
Direct messaging isn't allowed until an official employee asks you to do so; it's against the Forum Guidelines and the Acceptable Use Policy to send anyone an unrequested DM/PM. Also note, if you do send one without being asked to do so, it could possibly be ignored.
You can't. Promotional discounts are designed to bring you into the service at a reduced price and then charge you full load when the promotion expires.
Now, if you cancel your service after the promotion expires and then return a few days later, you would then again be considered a new customer entitled to any promotions currently in effect.
EG
Expert
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110K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityEmilyB
Official Employee
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2K Messages
2 years ago
Welcome to our Community Forum, @user_394023 and thank you for moving the post here so it gets more exposure, @EG! We are a team of billing experts so you've reached the perfect place to get help finding a new promotion :). I'll continue helping you via Direct Message.
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Again
Expert
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31.4K Messages
2 years ago
@user_394023
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Jojo999
Contributor
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99 Messages
2 years ago
You can't. Promotional discounts are designed to bring you into the service at a reduced price and then charge you full load when the promotion expires.
Now, if you cancel your service after the promotion expires and then return a few days later, you would then again be considered a new customer entitled to any promotions currently in effect.
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