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Friday, May 30th, 2025 10:28 PM

renewal

We'd like to renew at our current rate 

Official Employee

 • 

250 Messages

4 days ago

Hello @user_bmp0ic , While I cant guarantee the exact deal we can certainly check into what  promotions are available To get started please send a direct message with your full name and the address.

To send a "Direct Message" to Xfinity Support: 
Click "Sign In" if necessary 
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging 
Click the "New message" (pencil and paper) icon 
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there 
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list 
- An "Xfinity Support" graphic replaces the "To:" line 
Type your message in the text area near the bottom of the window 
Press Enter to send it. 

4 Messages

I tried but it takes me to my past message where nobody has responded

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