Visitor

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1 Message

09/11/2026 1:24 PM

Renew my Xfinity internet service

Hi, I am also like the other member noticed my internet bill is set to increase after October. Can you review my account and let me know if there are any promotions or retention offers so I can stay with Xfinity and I also see that new Xfinity customers are always  on benefit side  getting 5 year lock in price of just $40 including all (gateway rent and wifi), what about old honest customers without any payment issues? Thanks for your assistance.

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Official Employee

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4.6K Messages

7 hours ago

@user_uqxtkj

 

I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "Start new conversation" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
- See how to send us a message with the link: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

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