U

Visitor

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2 Messages

Saturday, May 20th, 2023 3:51 AM

Closed

renew internet

How do I renew my internet. When I call Xfinity, they ask me to come using the assistant. When I go through the assistant, I am unable to renew. Can someone help.  I searched the forum and am not getting a correct answer.  Thank you.

Expert

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110.6K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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974 Messages

2 years ago

@EG, thank you for bringing this to our attention. 

 

Hi there, @user_e79b22, thank you for taking the time to reach out to us through our Xfinity Forums. Can you provide a little more details the what you would like to renew? Are you refering to your IP Address or are you trying to renew your account promotion?

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