That is a great question! If you don't mind, I would be happy to look at your account with you and see what we can do for you to get a new bundle!
To get started, please send us a direct chat message with your full name and service address to Xfinity Support. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
Again
Expert
•
31.4K Messages
4 years ago
Just an FYI @Ivy_F , you might be able to keep the same bundle, but it may not be at the same price.
An Official Employee will be along to help you with your request. Be patient.
0
CCJoseph
Problem Solver
•
729 Messages
4 years ago
That is a great question! If you don't mind, I would be happy to look at your account with you and see what we can do for you to get a new bundle!
To get started, please send us a direct chat message with your full name and service address to Xfinity Support. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0
AbelC
Regular Visitor
•
18 Messages
4 years ago
XfinityJosephB, can you please message me, I'd like to renew my contract and need your help if you would.
Thanks,
0
0