xf1's profile
xf1
Conversationalist
1st Kudo
1st Reply

Frequent Visitor

 • 

15 Messages

Sun, May 9, 2021 2:27 PM

renew contract

Hello,

My contract is up very soon. Please can someone review my account and provide me with another option?

Thank you,

Steve

Responses

Official Employee

 • 

177 Messages

1 m ago

Greetings, @xf1! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear your promotion is coming to an end, but you have definitely come to the right place for assistance.

If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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