user_gh1b7e Thanks for posting on our Forums. Our team would be happy to help review your services and available promotions. We will need your information and would ask you to send us a secure direct message with your name and address to get started.
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Here are the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "Start new conversation" (pencil and paper) icon
Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
XfinityThomasD
Official Employee
•
1.9K Messages
1 hour ago
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
How to: Direct messaging within the forum
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