Visitor
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1 Message
Renew 1-year contract
Hi, I want to renew my discount 1-year contract (which will end on Aug 19, 2021) as my roommate and I will continue to live at the current address. I notice that my next autopayment will be on September 7th but it's $117, compared to the previous $91's.
I can't find where to renew my contract in my account, could you please help me with it?
XfinityGabriel
Official Employee
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2.2K Messages
4 years ago
Hi, @user_1cf05c! I hope you are doing well. Thank you for knocking on XFINITY’s virtual door over Forums page for help with getting into a new promotional discount. We are honored by you in choosing to stick with us. You have reached the perfect outlet to use over social media for contract concerns such as this. What I will do from here is pull up the account and see if we can find you the same deal or better. If you wish to use one of our savvy digital options, you can also visit our {XFINITY web portal](https://comca.st/3mlLEf0). It is really easy and cool actually! All you have to do is enter your address and sign in to update your plan. To further assist through here, please send us a direct message with your name and address to get started. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can search for "Xfinity Support" to compose your direct message.
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