surber's profile

Visitor

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1 Message

Wednesday, July 16th, 2025 1:13 AM

removing xfi complete from current plan

Hello,

I'm looking for assistance or instructions on removing xFi Complete from my current internet plan. I've searched through the xfinity website and can't find any way to remove it from my current plan. Please advise and thank you for your time.

Best,

Luke

Official Employee

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2.1K Messages

16 hours ago

Hi there, @surber ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to assist you with removing the Xfi Complete. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

Expert

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111.7K Messages

15 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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