Removing old coax cables

Thanks for posting on our community forums, user_hi5pug. We can certainly help schedule a cable removal request for you. Just to set expectations, there is a one‑time, non‑refundable fee of $100 for this service. This fee covers a technician visit to review the cabling and determine whether removal is possible. If that works for you, I’d be happy to get this scheduled. Could you please send our team a Direct Message with your name and service address? Our team can take a further look. 

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it