1 Message
[Removed: Language] poor customer service
After 2 months of on the phone and techs coming to my house. It turns out that my security camers are broke and that I have to pay $120.00 a piece to replace them. Mind you I just finished paying for the enitre system which we only have for 2 years. I am considering taking my buisness else were. I have no only my home security, cable/internet with you. But also have a buisness account as well. You all need to get your [Removed: Language] together.
Accepted Solution
XfinityAlfonso
Official Employee
•
1.7K Messages
2 years ago
Good Evening @user_5e55b5 Thank you for taking the time to reach us here via our Xfinity Forum and for relaying your experiences and frustrations. This is never the experience we'd want for you, and would love the opportunity to help in any way possible and earn your business.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address and we'll be happy to help
0
0