Visitor
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4 Messages
Remove Xfinity Voicemailbox on Home phone.
How do I email a complaint about my Xfinity Voice, all of the customer service and technical reps that were not helpful, did not do what they said or just do not listen? I have contacted Xfinity over 10 times and waited on hold to get no answers every time. Xfinity added voicemail box to my parent's home phone and they want it removed. No one at Xfinity knows how to do this. There are no options to remove the voicemail box online and this is just an impossible simple thing that Xfinity cannot fix.
XfinityKei
Official Employee
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1.6K Messages
3 days ago
@user_feffca Our apologies for the inconvenience you've had. Our team can help. Can you please direct message me your first and last name along with your full service address so that I can assist.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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