Visitor

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1 Message

Tuesday, February 17th, 2026 4:22 PM

Remove xFi Complete from my plan

Hi. I would like to remove xFi Complete from my plan. Thank you! I have my own devices.

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Official Employee

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4.7K Messages

3 hours ago

Hi user_3fc7ei! Thanks for taking the time to visit our Xfinity Forum, and we appreciate you being a customer with us. My team is here to support you and can assist you with removing xFi Complete. To do so, please send us a Direct Message. Here are the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message icon” (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

 

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